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Glossary

Compliance terms, in plain English

46 terms from SOC 2, ISO 27001, HITRUST, ISO 42001 and the EU AI Act, explained the way we’d explain them on a call.

AI impact assessmentISO 42001
An analysis of how an AI system could affect people, groups and society, required by ISO 42001 (clause 6.1.4) and useful under the EU AI Act.
AICPASOC 2
The American Institute of CPAs. It sets the SOC 2 framework and the attestation standards. CPA firms, licensed by state boards, issue the reports.
AIMS (AI Management System)ISO 42001
The policies, roles, processes and controls an organization uses to develop, provide or use AI responsibly. ISO/IEC 42001 defines what one must contain.
Annex AISO 27001
The list of reference controls in ISO/IEC 27001:2022 (93 controls in four themes: organizational, people, physical, technological). You choose which apply through the Statement of Applicability.
AttestationSOC 2
An independent auditor’s written opinion about your controls. SOC 2 is an attestation report, not a certificate.
Audit period / observation windowSOC 2
The span of time a Type II report covers, typically 3–12 months, during which controls must operate and evidence must exist.
AvailabilitySOC 2
One of the five Trust Services categories: systems are available for operation as committed. Optional; add it if customers rely on your uptime.
Bridge letterSOC 2
A short letter from management covering the gap between the end of one SOC 2 period and the next report, so customers aren’t left without coverage.
Business continuity plan (BCP)General
How the business keeps operating through a major disruption, with recovery objectives and tested procedures.
CAIQQuestionnaires
The Cloud Security Alliance’s Consensus Assessments Initiative Questionnaire, a free standard security questionnaire for cloud providers.
Certification bodyISO
An accredited organization that audits against ISO standards and issues certificates (ISO 27001, ISO 42001). Separate from consultants who help you prepare.
Complementary user entity controls (CUECs)SOC 2
Controls your customers must operate on their side for your SOC 2 controls to be effective, listed in the report.
ControlGeneral
A policy, process or technical measure that reduces a risk. “Access reviews every quarter” is a control; “we care about security” is not.
Corrective action plan (CAP)HITRUST
A documented plan to fix gaps found during a HITRUST assessment, with owners and deadlines.
CPA firmSOC 2
A licensed public accounting firm. Only CPA firms can issue SOC 2 reports.
e1 / i1 / r2HITRUST
The three HITRUST assessment levels: e1 (essential cybersecurity), i1 (implemented leading practices) and r2 (risk-based, the most comprehensive).
EU AI ActAI
The European Union’s regulation on artificial intelligence. It classifies AI systems by risk and sets obligations that phase in from 2025 to 2028 (Annex III high-risk rules from 2 December 2027, Annex I from 2 August 2028).
EvidenceGeneral
The artifacts that prove a control operated: screenshots, logs, tickets, signed records. Auditors test evidence, not intentions.
ExceptionSOC 2
A deviation the auditor found: a control that did not operate as described. Exceptions are listed in the report; serious ones can lead to a qualified opinion.
Gap assessmentGeneral
A structured comparison of what you do today against what a framework requires, producing a list of gaps to close before the audit.
HIPAAHealthcare
The US law governing protected health information. It has no official certification, which is why HITRUST is often used as proof.
HITRUST CSFHITRUST
The HITRUST Common Security Framework, which harmonizes HIPAA, NIST, ISO and other requirements into one certifiable control set.
Information security policyGeneral
The top-level, leadership-approved document that sets the rules for protecting information. Usually the first thing an auditor asks for.
Internal auditISO
A review you run yourself (or hire someone independent to run) to check your management system works, required by ISO 27001 and ISO 42001 before certification.
ISMSISO 27001
Information Security Management System: the governed, continually improved program that ISO 27001 certifies, not just a set of controls.
Management reviewISO
A periodic meeting where leadership reviews the performance of the ISMS or AIMS and decides on improvements. Required and auditable.
MFAGeneral
Multi-factor authentication. Expected on every system that matters; auditors check it is enforced, not just available.
MyCSFHITRUST
HITRUST’s online platform where assessments are scoped, completed and submitted.
NIST AI RMFAI
The US National Institute of Standards and Technology’s voluntary AI Risk Management Framework, often used alongside ISO 42001.
NIST CSF 2.0General
A widely used cybersecurity framework organized into six functions: Govern, Identify, Protect, Detect, Respond, Recover.
Penetration testGeneral
An authorized simulated attack on your systems by security professionals. Many customers and auditors expect one annually.
PHIHealthcare
Protected health information: identifiable health data regulated under HIPAA.
Qualified opinionSOC 2
An auditor’s opinion that controls were effective except for specific, significant exceptions. Customers notice it.
Readiness reviewGeneral
A dry run before the real audit that confirms controls, evidence and documentation are ready. Also called a mock audit or a readiness assessment. Our free online readiness assessment is something else: a questionnaire you score yourself.
Risk registerGeneral
The living list of your identified risks, their ratings, owners and treatment decisions. Required by ISO 27001 and expected by SOC 2 auditors.
SIGQuestionnaires
The Shared Assessments Standardized Information Gathering questionnaire, a licensed, widely used vendor security questionnaire (SIG Lite and SIG Core).
SOC 1 / SOC 2 / SOC 3SOC 2
SOC 1 covers controls relevant to customers’ financial reporting. SOC 2 covers security and related criteria. SOC 3 is a public summary of a SOC 2.
Stage 1 / Stage 2ISO
The two audits in ISO certification: Stage 1 reviews documentation and readiness, Stage 2 tests that the system is implemented and effective.
Statement of Applicability (SoA)ISO 27001
The document that lists every Annex A control, whether it applies to you, and why. Central to an ISO 27001 audit.
Surveillance auditISO
The annual check-in audits in the two years between certification and recertification of a three-year ISO certificate.
Tabletop exerciseGeneral
A discussion-based rehearsal of an incident or outage scenario, used to test response plans without touching systems.
Trust centerGeneral
A public page where a company shows its security posture: certifications, policies, subprocessors and how to request documents.
Trust Services Criteria (TSC)SOC 2
The five categories of SOC 2 criteria: Security (required), Availability, Confidentiality, Processing Integrity and Privacy.
Type I / Type IISOC 2
Type I: controls are suitably designed at a point in time. Type II: controls operated effectively over a period. Most enterprise buyers eventually want Type II.
vCISOGeneral
Virtual Chief Information Security Officer: a part-time, outsourced security executive who owns strategy, compliance and reporting.
Vendor risk managementGeneral
Assessing and monitoring third parties that touch your data, from cloud providers to contractors. Expected by every framework here.

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