Trust Center
Security you can verify
We hold ourselves to the standards we help clients meet. Here is how we protect your information, and a live check of this website’s own security, running right now.
- Checking this website’s security settings in your browser…
These checks run right now, from your browser, against this website. Nothing is cached or staged.
How we protect your information
Our security practices
Confidentiality
We sign NDAs before discussing sensitive details. Access to client information is limited to the people working on your engagement.
Access control
Multi-factor authentication is required on every system that stores client information, and access is reviewed regularly.
Encryption
Client data is encrypted in transit and at rest in reputable, access-controlled services.
Data minimization
We collect only what an engagement needs and prefer to review evidence in your systems rather than copying it.
Retention and deletion
Client documents are returned or securely deleted at the end of an engagement unless you ask us to keep them.
Monitoring and backups
Our systems are monitored around the clock by two independent uptime monitors, and backed up nightly.
Transparency
Sub-processors
The third-party services we use to run this website and our business. None of them receive your engagement evidence.
| Provider | What they do for us |
|---|---|
| Hostinger | Website hosting, DNS, email and application servers |
| Calendly | Meeting scheduling |
| Anthropic | AI model behind the “Ask Lightwork” website assistant (visitor questions only) |
| UptimeRobot | Uptime monitoring (no personal data) |
Website analytics are self-hosted and cookieless, so no visitor data goes to a third-party analytics company.
Vendor reviews
Need us in your vendor review?
We will complete your security questionnaire (for example SIG Lite or CAIQ) and share relevant policy documents under NDA.
Responsible disclosure
Found a vulnerability?
We welcome reports from security researchers and will not pursue good-faith research that follows our policy.
Bring your next audit into the light.
Book a free 30-minute consultation. We will map where you are, what your customers need and the fastest path to get there.